Privacy Policy

INTRODUCTION

Welcome to our website (“ aggipreziosi.com ”). Please read our Privacy Policy carefully, which applies in every case in which you access the website and decide to navigate within it and use its services, regardless of the purchase of products. We also ask you to read the General Conditions of Use of gambepreziosi.com because they also contain important information on privacy and the security systems adopted by the website.

DATA CONTROLLERS OF PERSONAL DATA

Any personal data provided or collected through the operations you carry out on gambepreziosi.com will be processed by Raggi Preziosi, as independent data controllers, with headquarters in via S. Agata nr.65 87027 Paola (CS). It decides autonomously on the purposes and methods of processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of the data.
For more information on the data controllers and methods of data processing carried out by Raggi Preziosi go to the following link https://raggipreziosi.com/content/2-privacy-cockie-policy.

DATA CONTROLLER

At present, some managers who process your data are the following:
1. DHL, which deals with the processing of the data necessary to carry out the shipping, delivery and return activities of the products purchased on our site;
2. Raggi Preziosi for the processing of data with regard to the management and maintenance services of the gambepreziosi.com servers;

WHAT CUSTOMER PERSONAL DATA IS COLLECTED ON RAGGIPREZIOSI.COM?

The personal data we receive from our customers helps us personalize and continually improve your purchases on the site. The mandatory or optional nature of the provision is specified from time to time - with reference to the individual information requested - at the time of individual data collection, by adding a specific character (*) to the information of a mandatory nature. We use this data in particular to manage orders, provide products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and, generally, manage your account, display content such as lists of customer wishes and reviews and recommend products and services that may be of interest to you. We also use this data to improve our online store and platform, to prevent or expose fraud or abuse of our website and to enable third parties to carry out technical, logistical and other tasks on our behalf.
Here are some categories of personal data we collect:

Personal data provided by you
Most personal data is provided by you when you search, place orders, send messages to mailing lists or discussion groups, participate in contests or surveys, or communicate with customer service. You provide, for example, personal data when: you search for a product, place an order on Ragghipreziosi.com; you provide personal data in My account (and you may have more than one if you used more than one email address when you ordered with gambereziosi.com) or My profile; communicate with us by telephone, email or otherwise; complete a questionnaire or competition entry form; use our services; compile a Wish List or other gift lists; participate in discussion groups or other community features; write and evaluate reviews; specify a special occasion notice; use other personal notification services such as Delivery Availability Notifications. Here is the data you provide us: your name; address and telephone number; credit card information; names of order recipients (including addresses and telephone numbers); names (with addresses and phone numbers) listed in the 1-Click settings; email addresses of your friends and other people; content of reviews and emails sent to us; the personal description and photograph contained in My profile; and financial data.
Data collected automatically
We collect and analyze data such as, for example: the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type and version; and time zone settings, browser plug-in types and versions, operating system, and platform; order history, which we sometimes combine with similar information collected from other customers to create features such as “Best Sellers”; the complete URL (Uniform Resource Locators) path (including date and time); the number of cookies; the products you viewed or searched for; and any telephone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or data of a similar nature collected through certain parts of our website to prevent fraud and for other purposes. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page load times, download errors, length of visits to certain pages, and page interaction information (such as page scrolls). , clicks and cursor movements on pages) and methods used to exit the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Mobile Devices
Most mobile devices provide users with the ability to turn off location services. In most cases these commands are located within the device settings menu. If you have questions about how to disable location services on your device, we recommend contacting your mobile operator or device manufacturer.
Personal data collected from other sources
From other sources we receive data such as, for example: updated delivery and address information from our carriers or other third parties, which we use to make changes, update our records and to deliver next orders to you or make next communications more efficiently. speedy; account data, information about orders or returns and the pages visited by certain merchants with whom we operate certain co-branded operations or to whom we provide technical, implementation, advertising or other services; and credit data from risk centers, which we use to offer credit or financial services to some customers as well as to prevent and unmask fraud.
Joint offers with other companies or in co-branding:
We may, from time to time, offer products and services jointly with other companies or in co-branding.

Cookies

To allow our systems to recognize your device and to provide you with functionality, we use cookies in accordance with the e-privacy directive 2009/136/EC.
Cookies and how we use them
Cookies are identifiers that are transferred to your device in order to allow our systems to recognize your device and to offer you some features, including the 1-Click purchase option, Suggestions-Recommended for you, advertising defined in based on your interests on other websites (such as the sites of Raggi Preziosi Affiliates with content conveyed by Raggi Preziosi), as well as the possibility of saving items in your cart between one visit and another. Any reference to aggipreziosi.com “sites” includes our aggipreziosi.com websites, devices, mobile applications or other software. For further information on the data controllers of your personal data, we refer you to the Data Controllers section in our Privacy Policy.

We also use cookies for other purposes, including:
Identify yourself when you log in to our sites. In this way we can provide you with product recommendations, display personalized content, and make other personalized functions and services available to you. Keep track of the preferences you indicate. This way we can respect your preferences, for example in relation to the display of interest-based advertising. You can usually manage your preferences from “Your Account”. Keep track of items that are saved in your cart. Conduct research and analysis to improve Stroili's content, products and services. Prevent fraudulent activities. Improve security.

Cookies allow you to take advantage of some of Raggi Preziosi's essential features. For example, if you block or otherwise reject our cookies, you will not be able to add items to your cart, proceed to check out, or use any of the gambereziosi.com products and services that require your login.

COOKIES AND BROWSER SETTINGS

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how you can disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

USE OF COOKIES BY RAY PREZIOSI

We use cookies to offer you what you want in the simplest and fastest way possible. We organize the information obtained from thousands of visits and analyze it comprehensively. This type of analysis is aimed at identifying the trends of the numerous users who visit our Site.

Our Site uses the following types of cookies:

Browsing cookies : Raggi Preziosi wants to offer an easy-to-use site capable of adapting to your needs. To do this, we use navigation cookies to allow you to view our website, make it work correctly, create your account, log in by accessing restricted areas and be able to proceed with purchases. These cookies are essential for the correct functioning of our site.
Functional cookies : We use functional cookies to remember your preferences and to help you use our website as effectively as possible, for example by remembering products you have previously viewed. Functional cookies are not essential for the functioning of the website, but they add services by improving the overall browsing experience.
Analytical cookies : We use analytical cookies to better understand how our shoppers use the website, to understand what works and what doesn't, to optimize and improve the site and to ensure that it is always stimulating for users. The data we obtain includes the web pages visited, the type of platform used, date and time information and data such as the number of clicks on a particular page, words searched and texts entered while using the site.

TYPE OF COOKIES

Technical Cookies:
Name: PHPSESSID
Duration: session
Purpose: to ensure the functioning of the site

Name: cookie_policy
Duration: 1 year
Purpose: stores the user's consent on the use of cookies for the current domain
Profiling Cookies:
Name: _ga (Google Analytics)
Duration: 2 years
Purpose: exclusively statistical purposes; the cookies in question collect information in aggregate form in order to monitor and analyze access to all areas of the site

Name: _gat (Google Analytics)
Duration: 10 minutes
Purpose: exclusively statistical purposes; the cookies in question collect information in aggregate form in order to monitor and analyze access to all areas of the site

Name: Hotjar
Duration: 1 year
Purpose: exclusively statistical purposes; the cookies in question collect information in aggregate form in order to monitor and analyze user access and behavior in all areas of the site.
Personal data collected: Cookies, Usage data and various types of data as specified in the privacy policy of the service click here https://www.hotjar.com/privacy

Name: Formisimo
Duration: 1 year
Purpose: session analytical tool, login and functionality. This is Form and Funnel Analytics which aims to know what the friction fields are and analyze the navigation flow of visitors.
For more information on how Formisimo works and details on the service's privacy policy click here http://www.formisimo.com/privacy-policy

CANCELLATION OF COOKIES

The majority of internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn that cookies are being sent to the user's device. There are various ways to manage cookies. You can refer to your browser's instruction manual or help screen to find out how to adjust or change your settings. In the case of different devices (for example, computers, smartphones, tablets, etc.) you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.

CHANGES TO THIS COOKIE POLICY

We may make substantial changes to this Cookie Policy. All changes made will come into force as soon as the revised version of this Cookie Policy is published on the Website.

ARE PERSONAL DATA COLLECTED THROUGH RAGGIPREZIOSI.COM SELLED TO THIRD PARTIES?

Our customers' personal data is an important component of our work and it is not our business to pass it on to others. Therefore, personal data will be communicated only in accordance with the methods described below as well as being shared with Raggi Preziosi and the companies placed under its control. The same, in carrying out their activities, act in a manner compliant with this Privacy Policy or in any case with rules that provide protections similar to those described in this Privacy Policy .

PROMOTIONAL OFFERS:

On some occasions we send offers to selected groups ofaggipreziosi.com customers, on behalf of other companies. In those cases, we do not provide those companies with your name and address. If you do not wish to receive such offers, you can review your Newsletter Settings and Notification Preferences.

PROTECTION OF RAGGIPREZIOSI.COM AND OTHER SUBJECTS:

We only disclose account information and other personal information if we are expressly required to do so by law; to enforce or apply our General Conditions of Use and Sale and other agreements; to protect our assets or rights, as well as the safety ofaggipreziosi.com, our users or other subjects. This includes exchanging information with other companies and organizations that provide fraud prevention or credit risk reduction. Of course, this does not include selling, sharing or otherwise disclosing personal data received from customers for business purposes, contrary to the commitments made in this Privacy Policy.
With your consent:
In cases other than those indicated above, you will be informed every time your personal data will be communicated to third parties and you will have the possibility to choose whether or not to communicate your personal data to third parties.
Finally, we inform you that your personal data will not be transferred abroad to countries other than those belonging to the European Union that do not ensure adequate levels of protection for individuals. If this is necessary to provide you with services or to conclude a contract with gambepreziosi.com for the purchase of products, we assure you that the transfer of your personal data to countries that do not belong to the European Union and which do not ensure adequate level of protection will be carried out only after the conclusion of specific contracts between Raggi Preziosi and said subjects in compliance with the applicable law and regulations.
It may happen that gambepreziosi.com finds itself processing personal data of third parties communicated directly by its users to gambepreziosi.com, for example in the case in which the user has purchased a product to be delivered to a friend or when the subject who corresponds the price for the purchase of the product is different from the person for whom the product is intended, or even when the user intends to inform a friend of a gambepreziosi.com service or the offer for sale of a particular product.
On these occasions,aggipreziosi.com will ensure that the information required by the art. is delivered to the third party. 13, d. Legislative Decree 196/2003 at the moment in which he records his data in his archive, but any burden remains on you to obtain the consent of the person to whom the data refers before communicating them to RAGGI PREZIOSI and informing him about this Privacy Policy, because you will be the one and only responsible for the communication of information and data relating to third parties without their having expressed their consent or for their possible incorrect use or use contrary to the law.
We inform you that the consent of these people is not necessary when the data of this subject are communicated to RAGGI PREZIOSI for the conclusion of the contract, with RAGGI PREZIOSI, in favor of the third party

THE PRINCIPLES ON WHICH OUR PRIVACY POLICY IS BASED ARE THE FOLLOWING:

process the data exclusively for the purposes and according to the methods illustrated in the information presented at the time of their collection;
use the data for purposes other than those for which the data were specifically released only where the user's express consent is present;
make the data available to third-party companies only for purposes instrumental to the provision of the requested service and in the context of an appointment as data controller; not communicate the data, assign them or transfer them to third parties for their own processing without the users having been previously informed and having given their consent;
respond to requests for cancellation, modification, integration of the data provided, opposition to the processing of data for the purposes of sending commercial and advertising information;
ensure correct and lawful data management, safeguarding user privacy, as well as applying suitable security measures to protect the confidentiality, integrity and availability of the data provided.

IS THE SECURITY OF MY PERSONAL DATA GUARANTEED?

We are committed to protecting the security of your personal data when sending it, using specific software that encrypts the information you enter.
When confirming your order we only display the last four digits of your credit card number. Of course, we transmit the complete credit card number to the financial institution issuing the credit card during order processing.
Our security procedures mean that we may occasionally ask you for proof of your identity before disclosing any personal information.
It is important that you adopt suitable protections against unauthorized access to your password and your computer.
Always make sure you are logged out when using a computer shared with other users.

WHAT PERSONAL DATA CAN I ACCESS?

Through Ragghipreziosi.com you have the possibility of accessing a wide range of data relating to your account and your operations on Ragghipreziosi.com; you can view your data and, if necessary, update it. This list will change as our website updates and changes.

WHAT OPTIONS DO I HAVE AVAILABLE?

As indicated before, you can always choose not to provide personal data, without prejudice to the fact that the communication of such data may be necessary to place an order or take advantage of some functions of gambepreziosi.com such as My Profile.
When you update your data, we still keep a copy of the previous version for our records.
If you do not want to receive email or other mail from us, you can review your Newsletter Settings and Notification Preferences. (You can decide not to receive the General Conditions of Use and Sale and other communications of a legal nature from us, such as this Privacy Policy. These rules, however, will continue to govern your use of gambepreziosi.com and orders placed on gambepreziosi. com. It remains your responsibility to consult them and take note of any changes).
If you do not want us to use the personal data we collect to personalize the third-party advertisements we show you, you can review your Newsletter Settings and Notification Preferences.
The Help menu on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting its manufacturer's website. However, since cookies allow you to take advantage of some essential functions ofaggipreziosi.com, we recommend that you leave them activated. If, for example, you block or reject our cookies, you will not be able to add items to your Cart, proceed to Checkout, or use any products and services gambereziosi.com that require your registration.

CAN MINORS USE RAGGIPREZIOSI.COM?

Minors are not authorized to purchase products throughaggipreziosi.com. Users under 18 years of age may use aggipreziosi.com only under the supervision of a parent or guardian.

YOUR RIGHTS

You always have the right to obtain from Raggi Preziosi confirmation of whether or not personal data concerning you are being processed, even if not yet registered, and their communication in an intelligible form. You also have the right to obtain information from Raggi Preziosi regarding the origin of your personal data; the purpose and method of processing your personal data; the logic applied in case of processing carried out with the aid of electronic instruments; the identification details of the owner and those responsible for the processing; the indication of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as, for example, data controllers. All this information is contained in this Privacy Policy. Furthermore, you always have the right to obtain from Raggi Preziosi:

the updating, rectification, integration of your personal data;
the cancellation, transformation into anonymous form or blocking of your personal data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
the certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means that are manifestly disproportionate to the protected right.

The interested party's requests should be addressed to the Data Controller via email at info@raggipreziosi.com. If you believe that the processing of your personal data carried out by the Data Controller violates your privacy rights, you may lodge a complaint with the Guarantor for the Protection of Personal Data, following the instructions you will find on the Guarantor's website www.garanteprivacy.it . The Data Controller has proceeded with the designation of the Data Protection Officer ("RDP"). The RDP contact details are as follows: info@raggipreziosi.com

You have, however, the right to object in whole or in part:

for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;
to the processing of personal data concerning you for the purpose of sending advertising or direct marketing material or for carrying out market research or commercial communication. You can freely and at any time exercise your rights, with a written request addressed to RAGGI PREZIOSI by filling out the contact form and we will give you prompt feedback.
To ensure that your personal data is always accurate, up-to-date, relevant and complete, please report any changes to us via the contact form.

– Art. 130, paragraph 4, d. Legislative Decree 196/2003 We inform you that the legislation on the protection of personal data allows that Raggi Preziosi, without the need to acquire your express consent, can use your data for direct sales activities of products similar to those you have already purchased, provided that you do not reject such use of the released email address.
Provision of the Guarantor of 19 June 2008, regarding simplifications of obligations with respect to processing for administrative and accounting purposes
We also inform you that the Guarantor with its own provision has allowed Raggi Preziosi to use your postal address to send you - together with administrative and accounting documents - advertising relating to products similar to those you have already purchased, provided that you do not refuse such use of the postal address issued.

The information set out above is the minimum information that Raggi Preziosi is obliged to provide you: for any further information relating to the processing of your personal data by Raggi Preziosi, we invite you to read this Privacy Policy in its entirety.

DISCLOSURES AND REVIEWS

If you still have doubts about the Privacy Policy on the gambepreziosi.com website, write an email to our customer service.
Our activities change constantly and, therefore, the Privacy Policy and the General Conditions of Use and Sale will also be subject to change. We may send you periodic reminders about our policies and conditions of use by email, unless you have asked us not to do so. If you have deactivated these changes we suggest that you check our website often to check for any changes. Unless otherwise stated, the current Privacy Policy applies to all personal data we have about you and your account. However, we keep our promises and will never materially change our policies and procedures. However, if substantial changes become necessary, we will inform you so that you can express your consent to the changes or not. RAGGI PREZIOSI may modify or simply update, in whole or in part, the Privacy Policy of the site, also in consideration of the modification of the laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home Page as soon as they are adopted and will be binding as soon as they are published on the website. We therefore ask you to regularly access this section to check the publication of the most recent and updated Privacy Policy.
To know your rights and always be updated on the legislation regarding the protection of individuals with regard to the processing of personal data, we recommend that you visit the website of the Guarantor for the protection of personal data at http://www.garanteprivacy. it/ .

This Privacy Policy is subject to updating by the "Site". The "Site" invites the user to periodically check the Privacy Policy to be informed of any changes to it.

APPLICABLE LAW

This Privacy Policy is regulated by Italian law and in particular by the Code regarding the protection of personal data (legislative decree 30 June 2003 n. 196) which regulates the processing of personal data - even held abroad - carried out by anyone who is resident or is based in Italy.
The Code guarantees that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to confidentiality, personal identity and the right to protection of personal data.

PRECIOUS RAYS E-COMMERCE

Your data will not be communicated to these companies without your consent or without the existence of equivalent requirements.
These companies adopt - as part of the provision of services to their users and the sale of products on the gambepreziosi.com website - their own privacy policies, which are, in any case, compliant with this Privacy Policy.
However, we remind you that Italian law applies in any case of processing of personal data carried out by anyone who uses, for the processing, tools located in Italian territory, even other than electronic ones (unless they are used only for the purposes of transit in the territory of the European Union), regardless of whether it is established in the territory of another country, even if not belonging to the European Union.